* ADA Policy and Procedures

* ADA Complaint Form

* Reasonable Modification Policy

SCTD operates four routes serving the City of Molalla; Clackamas Community College (CCC) – connecting to TriMet and the CCC Xpress Shuttle; and Canby – connecting to Canby Area Transit (CAT), and South Metro Area Regional Transit (SMART).

SCTD complies with ADA requirements with respect to such services. 

Ride/Route Deviations:

SCTD City route service operates as a deviated fixed route open to the public. With advance notice, the bus will deviate up to three-quarters of a mile from the designated route as shown on the printed schedule for any passenger who requests this service. This service is offered as a pickup, and return trip deviation for riders, meaning a pickup and drop off are reasonably accommodated. 

Riders can call or email the District Office at 503-829-7000, Monday through Friday between 7:00 a.m. and 3:00 p.m. on the day prior to their planned trip (1 working day advance notice is required) to request a deviation. 

The rider will be assigned a pick-up time based on the existing schedule. Riders will be required to travel to the curb outside of their trip origin in time for their scheduled pickup. Vehicles operating on route deviation service will be unable to wait for a passenger who is not at the designated stop on time. Riders should plan on waiting at the designated stop point at least 5 minutes prior to the scheduled pick-up time. 

Passenger Assistance: 

Route deviation services will be provided on a curb-to-curb basis. SCTD drivers will assist riders with disabilities in boarding and disembarking from vehicles and in securing their mobility devices. All drivers who operate SCTD services are proficiently trained in passenger assistance and sensitivity towards people with disabilities.

Complete copy of City Route Ride Deviation Policy (updated April 2025)

Policy Statement:  It is the policy of South Clackamas Transportation District to comply with all the legal requirements of Federal and State laws and regulations as they pertain to individuals with disabilities.  The transit system provides quality transportation services without discrimination to all persons including individuals with disabilities.  Discrimination on the basis of disability against any person by transit system employees will not be condoned or tolerated. 

Goals:  Service is provided in a manner that meets the following goals:

1) Provide safe, accessible, and dignified services to all persons, including individuals with disabilities.

2) Expedite the safe and efficient boarding, securing, transporting and alighting of all passengers, regardless of mobility status.

3) Accommodate the wide range of mobility aids within the confines of available vehicles and commercial standard equipment.

4) Minimize potential damage to mobility aids and transit system equipment in the process.

Applicability:  This policy applies to all transit system employees, services, facilities and vehicles. It applies equally to all persons needing and/or using the services provided by the system.